EXCELLENCE IN TEACHING

Our excellent interactive courses are specifically designed to meet individual business need. We make sure learning takes place for maximum impact and support in the workplace.

COMMUNICATION SKILLS

This hands on interactive course, focuses on developing effective communication and interpersonal skills. Delegates will learn how to improve everyday communication skills, develop effective verbal and non verbal communication strategies, helping to build confidence.

CUSTOMER CARE & COMMUNICATION

This practical course will provide lots of opportunity to participate, enabling delegates to have a much better understanding of why customer service is so important and what they can do to ensure they provide the highest levels of customer service and satisfaction at all times.

DEMENTIA TRAINING FOR CUSTOMER FACING STAFF

This course is designed to enable your staff to develop a greater knowledge and understanding of the ways in which dementia affects people, and the impact that this can have on your business. Participants will explore factors that can affect communication, and start to develop strategies to help overcome potential barriers.

TRAIN THE TRAINER

This course is designed to enable delegates to be confident in disseminating and delivering training in house. Delegates will have the opportunity to develop their own skills delivering some of the course material and gain a greater understanding of the ways in which dementia affect people and the impact that this can have on business.

Contact Us

Find out how we can help your business

CONTACT US